Your Day, Your Way




Charlestown Caring Group Inc.


Our Vision

To be recognised as a provider who listens and responds to those we serve.


Our Mission

We are "here for people" through the provision of reliable, quality and respectful community services


Charlestown Caring Group commenced in 1979 as a Church Based Group run with volunteers, our purpose was to fill an unmet need for the Newcastle and Lake Macquarie regions. 


Today, whilst we have grown and continue to grow we reflect on our humble beginnings and value the learnings from that time. We are proud to be recognised as a committed, long standing not for profit community care organisation who strives to improve all that we do to deliver the best care possible to those we serve.


We are focussed on empowering people to have their voice heard and be in control of their lives. 


Charlestown Caring Group provides support for older people, people with a disability, and their carers.


Charlestown Caring Group receives funding under the Commonwealth Home Support Program (CHSP) and is a Registered Provider for the National Disability Insurance Scheme (NDIS). The organisation provides services to clients and participants in the Newcastle and Lake Macquarie Region.


We have a team of experienced and dedicated Support Staff and Volunteers.



The Crew



Charlestown Caring Group Services


National Disability Insurance Scheme (NDIS)

  • Coordination of Supports
  • Domestic Assistance
  • Transport
  • Assistance wth Self-Care Activities
  • House and Yard Maintenance
  • Skills building
  • Phone check-ins (welfare calls)
  • Accessing the community and social support
  • Group activities and outings


Commonwealth Home Support Program (CHSP)

  • Small group activities
  • Large group activities
  • Social support
  • Transport to appointments
  • Home visits
  • Respite
  • Shopping


Private Services 

  • Lawn and Yard Maintenance
  • Domestic Assistance
  • Clinical Care 



 > Click to learn more about the NDIS


Please see our Services page for more information.

Charlestown Caring Group is a NDIS Provider: 405 000 4975         



Commonwealth Home Support Programme (CHSP)


My Aged Care has one phone number that connects eligible people to the Commonwealth Home Support Programme (CHSP).


Call: 1800 200 422

For more information on the range of services available - Or visit their website:               




         Information Leaflets:

                             (Click Each to View) 


Charlestown Caring Group CHSP Leaflet  

NDIS Leaflet 

My Aged Care Leaflet



 Acknowledgement of Country




Charlestown Caring Group Inc. is funded by the Australian Government Department of Health and Aged Care and the National Disability Insurance Scheme


Annual General Meeting Thursday 27th October 2022 more
Now Hiring - Community Support Staff Apply more
Annual General Report 2023 Annual General Report 2023 Click here for the document